Hosted IT, Telecoms Solutions for any sized business

Outsource now for world class hosted services which include Hosted VoIP, Hosted Exchange, Online Data Back Up, Hosted SharePoint, CRM, Fax2Email, Domains, Hosted Desktop, Web Hosting and more.

The netexperts portfolio delivers the hosted services you would only normally experience in large corporate's. We make our hosted solutions affordable for businesses of all sizes to outsource without having to invest in large infrastructure. We deliver the hosted services over broadband and charge only a fixed monthly fee.

Robust, Reliable, Rich featured Solutions & Reasonably Priced

• Managed outsourcing from a single supplier
• No additional infrastructure
• No capital expenditure payment up-front
• Affordable fixed monthly payment
• Big business services turned on like a tap
• Pay only for what you need
• Work from anywhere

Our hosted services will allow you to compete more effectively, helping you to be more profitable. We allow you to outsource and focus on what is core to your business and your employees to be more efficient and effective.

To arrange an appointment please call us on 0115 912 45 45, or email us.

Audio and Video Conferencing

Questions to ask yourself...

• Need a simple conference for ad-hoc meetings or pre-planned conferences?
• Need an on-demand conference call – anytime, anywhere – without having to make a reservation?
• Work with customers and team members located around the globe that need to join your conference calls?
• What if you could work on a document along with your business partners who are dispersed throughout Europe?
• What if you could share your vision simultaneously with investors located at the four corners of the globe?
• What if you could demonstrate software applications remotely for sales or training?
• Have you asked yourself if you could save costs and employee time by video conferencing to you branches and customers for meetings?

What is it?

Digital Conferencing solutions experts. Our single platform combines audio, video and web conferencing technologies to create Digital Meeting. This single backbone technology integrates all your conferencing requirements and allows collaboration between all media.

We can provide anything from single user systems to entire company-wide conferencing suites and, in combination with our Web technologies, collaboratively enable your entire business. With no infrastructure costs, on a pay as you go basis. Digital Conferencing solutions experts. Our single platform combines audio, video and web conferencing technologies to create Digital Meeting. This single backbone technology integrates all your conferencing requirements and allows collaboration between all media. We can provide anything from single user systems to entire company-wide conferencing suites and, in combination with our Web technologies, collaboratively enable your entire business. With no infrastructure costs, on a pay as you go basis.

Automated audio conferencing

Automated conferencing enables you to conduct a phone meeting without the assistance of an Operator. By dialling a pre-assigned conference phone number and entering your unique numeric Passcode.

Ideal uses for automated conferencing

• Weekly status reports
• Follow up after face-to-face meetings
• Department updates
• New product launches
• Sales presentations
• Committee meetings
• Launch new products and services to your sales force, without taking them out of the field
• Showcase introductions and product releases to employees, shareholders, and clients
• Provide certification programs to geographically dispersed audiences
• Conduct focus group sessions to help bring products to market faster
• Create personalized sales presentations for your customers and reduce timely sales cycles
• Provide a simple but effective way to get more out of training sessions by giving your audience something for their eyes as well as their ears

Hosted Exchange

Questions to ask yourself...

• How critical is email to your business?
• Do you want business email, which comes with a money-backed Service Level Guarantee, rather than POP3?
• Do you have an IT department? If so do they have enough time and resources to deliver everything that is the core to your business needs?
• Do you need to support a mobile or home office workforce who need to access email and calendars on the move?
• Do your employees need to work collaboratively with colleagues, customers, partners or suppliers?
• Do you want to remove the worry and unpredictable cost of supporting an in-house email solution?
• Do you currently have Exchange and Outlook 2003 or do you need to upgrade to Microsoft 2003?

What is it?

Microsoft Hosted Exchange 2003 is the perfect tool for businesses, being the leading messaging and collaboration solution, enabling workforces to access email and collaborate securely with colleagues via any Internet-enabled device. Microsoft Hosted Exchange 2003 builds on previous versions adding improved security, more efficient send/receive, download and synchronization functions, enhanced mobility and a rich new user interface. Users can still view, edit and send emails, calendars, task lists, contacts and access public folders from wherever they have an Internet connection.

Access From Anywhere

Outlook Web Access (OWA) is also greatly enhanced with increased security and improved synchronization features, including a user interface virtually identical to Outlook 2003. Exchange 2003 also provides users with the richest set of mobile email options, allowing email access through any Microsoft Pocket PC enabled PDA, any micro-browser enabled device or GPRS/WAP phone. The service is not dependent on any one specific telecom operator or location.

Enable access to your Exchange mailbox from any Windows Mobile-powered device. Direct Push technology of Windows Mobile offers nearly instant e-mail delivery.

Benefits of Hosted Microsoft Exchange

• Reliable: Guaranteed Service Level and money back for your business email environment with 24/7 Service Management, Monitoring & Support
• Mobile: Anytime, Anywhere Access - PC, Laptop, PDA, Mobile Phone
• Functional: Have access to a full Outlook suite rather than Outlook Express: email, calendars, contacts, tasks and public folders
• Responsive: Keep in touch wherever you are
• Communication: Communicate and collaborate more effectively with colleagues, customers, partners and suppliers
• IT Support Allow your overstretched IT Team to focus on core business needs - reduces the IT burden for multisite organisations
• Connectivity: Secure access via HTTPs which removes need for expensive VPN's
• Predictable Costs: Easily respond to changing workforce, and fixed per user per month pricing

Domain Management

Questions to ask about domains...

• Do you have a domain name for your company
• Does your domain name link to your website?
• Do you know who hosts your domain name?
• Does your current host protect you against domain hijacking?
• Does your current host allow you to pay monthly rather than every two years?

What is a domain?

A domain name is quite simply the name you buy to identify your company online. It is used in the address of your web site and your business email. Some companies have numerous domains these can link to different web sites or all be directed to one web site.

When you ‘buy’ your domain name it has to be registered with the relevant authorities. There are different authorities for .co.uk and for .com. We manage this process. Registering your domain name stops any of your competitors from using your name to conduct their business, and can make it much easier for your customers to find you online.

If you already have a domain name then you can ‘transfer’ your domain for us to manage.

Domain name hijacking is when somebody sees that a company’s domain registration is up for renewal and buys it out from underneath them. That person then contacts the company whose domain name they have bought and sells it back to them at highly elevated prices. The company whose domain has been stolen is almost powerless to escape this as their customers all have that web address.

Automated audio conferencing

Automated conferencing enables you to conduct a phone meeting without the assistance of an Operator. By dialling a pre-assigned conference phone number and entering your unique numeric Passcode.

Benefits of Domain Name Management Service?

• Ability to pay monthly and spread the costs
• Never forget the renewal date and avoid hijacking
• One provider for Web services
• Easy way to order and manage multiple domains

Online Data Backup

Questions to ask about Online Data Backup...

• How critical is your business data?
• Do you need to protect your business critical data?
• Does your existing backup solution allow for human error?
• Is your data safe from viruses?
• Is your backup media taken off site each day?
• How often is your backup media verified?
• Could your business recover from the complete loss of data?
• Does your business have a disaster recovery plan?

Introduction

Online Data Backup is a service designed to automatically and securely backup the critical data of any business, regardless of their size. No matter whether that data is stored on a laptop, workstation or server, if that computer is connected at some point to the internet, we will secure that critical information is encrypted and sent to our high security data centres, protecting that information from a full range of risks.

What is it?

A completely secure and automated solution ensuring your business critical data is stored off-site at two high security data centres.

How the Service Works

Once the client has installed the software and the account has been activated then a selection of directories can be targeted for backup and a schedule for the backup is established. This schedule will be used to initiate a full backup of all the information currently located on the client’s computers.

After the full backup, the software toggles automatically into incremental mode and will backup new and changed information only each day. The service is charged monthly by the amount of data protected on your computers.

There are no hidden charges for storage and hence no need to worry about how compresible your data is and how much space it will take on our vaults. What's more, we keep the last ten versions of each of your files in our vaults at no extra cost.

Online Data Backup vs. Tape Media

While tape is the most commonly used backup method today, it has severe shortcomings that can be easily overcome by adopting our online backup Service.

Tape media deteriorates over time in the same way that a video or audio tape decreases in quality; our data centre servers store data on high quality mirrored disks.Even if a company manages to adhere to a tape backup policy, there is still the issue of removing the tapes to a secure yet accessible location. Online Data Backup provides this automatically every night without fail.

Thus, in the event of a disaster, your data is always available to you - even in the case where your office is not.

What are the Benefits of Online Data Backup?

• Automatic backup without employee intervention
• Network backup supported
• Server backup supported
• 128-bit AES encryption. Fast, efficient, military grade protection
• The latest, most efficient compression technology
• Backup by file type and/or location individual files, folders or the entire computer
• Automatic backup of Microsoft Outlook data, even whilst Outlook is still running
• 10 versions of each file stored for up to 90 days.
• In-built scheduler, plus ad-hoc backups
• Web-browser access to data anywhere in the world.
• Ability to share backed up data between individual users.
• Support for Windows 98, ME, XP, NT and 2000.
• Data recovery available online or via CD/DVD
• Support for Online Data Backup by telephone and email

What are the Benefits of Online Data Backup?

• Scalable solution grows as your requirement grows
• Automatic Online Data Backup eliminates employee error
• Easy single file or complete directory restore
• Provides protection from a full range of risks - from basic file deletion through to full loss of your office and computer system
• Management of hardware lifecycle taken care of - with no capex to manage
• One solution for all Online Data Backup requirements
• Only pay for the amount of data protected

Online Data Backup - Value for Money

• Competitive pricing - per user per month cost makes it easy to predict your costs and control budgets
• Outsourced back up removes initial expenditure on infrastructure and also focuses employees on other core business tasks
• Simple and easy to install with automatic updates – so no training courses and takes the technical fear away from an employee

Is Online Data Backup right for you? - YES!

• If you want a hassle free back up facility with peace of mind that your information will not be lost
• If you want to focus on your core business
• If you have mobile / home workers who do not get on a shared network easily
• If you use broadband
• If you want to pay monthly

Online IT Training

Questions to ask yourself...

• How much time do your employees spend using computers?
• How much have you invested on computer hardware?
• How efficiently are your staff using these computers?
• How much time is wasted by staff trying to solve computer related problems?
• Are you missing opportunities because of poor or stagnant computing skills in your organization?
• What resources have you invested in IT training this year?
• How effective is your return on this investment?
• Wouldn’t it be better if your staff could access state of the art training and IT support without ever going on a course, when they want ot at their desk?
• Do you want to spend a low monthly fee on computer training rather than excessive daily rates?
• Do you want you employees to have on-demand computer training

Introduction

We all know that IT training is important but it is very expensive and usually means essential staff going off site to study a general skills course which may or may not cover the actual skills they need to do their job better. We have all seen staff return from a training course with a huge compendium which sits on the office shelf collecting dust, whilst many of the skills learnt remain unused and are forgotten by the time they are needed at some point in the future. This mode of training is inefficient and outmoded. The future of IT training and desktop support is through e-learning.

What is it?

A Web based library of 70,000 fully animated and voiced over tutorials which can be downloaded in seconds on demand at the exact point of training need. For example, if a secretary needs to know how to filter a spreadsheet; organize their email folders; send a group email to all of your clients; or do just about anything on a computer; they simply click, sit back and watch a succinct tutorial which shows them exactly how to do it. If they want they can also print the instructions and watch the tutorial as many times as they want.

Web based learning vs. traditional offsite training

All education theory tells us that training is most effective when it is delivered in the context of a real problem, e.g at the time it occurs cutting out huge employee frustration; when provided in multi-media format; when packaged into small chunks of learning. Web based e-learning has all of these ingredients.

What are the features of Online Training?

• 70,000 online tutorials available 24/7
• All major Office applications covered
• Free updates when software packages are updated (usually within 24 hours)
• Beginner, Intermediate and Advanced courses available in all Microsoft Office Applications, Outlook and Explorer
• Monthly newsletters with useful hints and tips
• An on-line helpdesk / forum for when you just can’t solve a problem or find the answer
• Training can be accessed from any desk top anywhere as long as you have and internet connection or passed by email from a colleague with your user name and pass word

What are the Benefits of Web based training?

• Increased confidence and competence of staff using computers
• Greater willingness of staff to try new skills to improve efficiency
• No time wasted thumbing through so called ‘Help’ manuals
• Managers can actually select relevant tutorials and email them to individual staff
• 100% relevance of training delivered at the exact time of need

Value for Money

• An annual site licence for 10 employees costs about the same as just 2 days of traditional offsite training
• Staff never have to go offsite
• Any skills gap that becomes apparent in your organization can be closed almost instantly, meaning opportunities for improved efficiency need never be missed
• Over 80% of our 1 million existing customers renew their annual subscriptions!

Is Online Training the best for you? - YES!

• If you recognise the need for quality desktop support and training
• If you want 100% relevant training
• If you don’t want to waste time and money sending staff offsite to learn simple skills
• If you want to pay a low monthly fee and get it when you want it; NOW

Online Stationery

Questions to ask about stationery and printing...

• How critical is your brand to your business? The system gives you control over your artwork and we only print at industry leading trade printers
• Do you need a simple on-line solution to customize, proof and order all your business stationery. Save time; order any time
• When was the last time your printer made an error? On-line proofing with no further human intervention eliminates printer proofing errors
• When was the last time your printer made an error? On-line proofing with no further human intervention eliminates printer proofing errors
• Could your business benefit from office supplies discounted by 15-65% against recommended retails prices? Buy into on-line ordering from one of the fastest growing suppliers in the country
• Do you want to be able to see where your order is at any time? We have on-line order tracking
• Do you want to be able to also order your brochures and flyers online?
• Do you want to be able to see spend by category across multiple sites, cost centres and users? On-line management information is always available to you

Introduction

Online Stationery is the perfect solution for businesses which require a range of business stationery and office supplies. Accelerator offers the convenience of customization, proofing and ordering over the Internet with on-line payment and order tracking. The Accelerator on-line print solution embodies the latest Adobe technology to ensure the highest quality documents. Finished print and office supplies are sent direct to any address that you.

Business Stationery

netexperts has developed a wide range of layouts for standard office stationery. You select your layouts for letterhead, continuation paper, compliments slips, business cards and a folder. You then upload your logo and we insert this and your industry association logos (if any) into the templates and create your account. Finally you will be asked to select the paper stock you want: we offer a standard range on 100 gsm laser compatible and 350 gsm artboard as well as a luxury offering on a Conqueror equivalent.

Also included in your account you will find a range of other print items that will not be personalized with your logo. These include continuous Sage stationery, pay slips etc.We are very different from other printers and online suppliers because we are able to upload not only your basic stationery needs but also your brochures, flyers and other promotional material. All your orders are delivered to your door at no extra charge. We are also developing other solutions to support your marketing campaigns, the first will allow you to complete all elements of a customer mailing on-line form your account.

We will e-mail you when your account has gone live. We send you an electronic copy of your selection of print items so that you can confirm your selection of layout and the quality and position of your logo. We will send you a user name and password as well as a very simple user guide. You are now ready to order print (and office supplies) at any time from anywhere. You need no installed software, only Internet Explorer or equivalent. You can manage all aspects of your account, customize documents (for different people, locations etc), order and pay on-line.

All print is produced by trade printers using top quality, four colour litho process. Items are dispatched within 4 working days of the receipt of an order. Orders are delivered by courier, or by post for single orders of business cards.

Your account is specific to you and nobody that you do not authorize can get access. However you can nominate as many users as you wish: there is no extra cost.

Other Print Requirements

For all your other items of print we offer, on request, a novel piece of Adobe software, free of charge. The software, which is called ‘Flexeprint pdf job ready’, needs to be installed on your computer, like another printer driver. When you or your design agency are ready to send a new item for print, all you have to do is select the ‘Flexeprint pdf job ready’ print driver and firstly you will see and proof a copy of the document as it will go to print and secondly you will be asked to give us additional information such as the paper quality and number of copies you want. The document and this information are then sent to us over the Internet. We will price the document and add it to your companies print catalogue. When this is done, we will then e-mail you and you can then go back on line and make as many orders as often as you like from then on.

Office Supplies

netexperts has teamed up with one of the major office supplies companies to offer a wide range of office supplies and consumables. The full range runs to some 22,000 items but we have broken this down and have an Office Essentials section that will contain most of what you need. Prices are highly competitive with discounts ranging from 15 to 65 % depending on product category. And finally there is no delivery charge.

What are the benefits of using Online Stationery as your total print solution?

• Instant access to all your business stationery and office supplies needs at any time from anywhere
• Control over your brand
• Top quality four colour litho print
• Empower multiple users at no extra costs
• On-line order tracking and a suite of management information so you are in control all of the time

Value for money

Our print prices are highly competitive but there is no compromise on the print quality

Our office supplies are value for money across the whole product range; we do not just discount a limited number of headline items and we deliver free of charge

Is Stationery Right for you?

Our service is a highly versatile print and office supplies solution:

• Any small to medium sized or larger business
• Multiple office locations
• Need to control your brand
• A highly mobile workforce – home workers, field-sales teams
• Budget constraints