Reduce Costs and Enhance Service Levels

• Is your current maintenance provider offering the service you require?
• Would you like to reduce your IT maintenance costs?
• Would you like to extend the working life of your IT Assets while ensuring service delivery?

Reliable maintenance service

Getmaintained is netexperts maintenance service focussed on reducing costs, minimizing downtime and maximizing business productivity. The unique benefit that netexperts offer to all customers is our total focus on our core services, which include;

• Cisco Maintenance
• HP Procurve Maintenance
• Intel Server Maintenance (HP, IBM, DELL)

All our engineers and technical support staff are dedicated to full customer satisfaction and ensuring service level agreements are exceeded. As the services we offer are our own we are able to make significant savings against main vendor’s offerings like the Cisco SmartNet while enhancing the service levels.

Enhanced Maintenance

The "Break Fix" maintenance can be enhanced by including our flexible support services. Through this offering you would have full access to the netexperts support team who will be able to remotely (or onsite) administer configuration fixes or changes.

Our service offerings:

The flexible working team can provide a managed solution encompassing all or some of the following parts:

• Account customer engineer allocated
• Coverage Monday to Friday or 24x7x365
• Response times & SLAs
• Optional Guaranteed Fix time
• Standard Warranty Uplift
• Monitoring service available
• All parts genuine and stocked in UK
• Onsite parts (where required)
• Enhanced Support options