Audits

A getconnected network audit (c) is the first point of contact with any new client and allows us to identify what hardware and software is running, and gives us an insight into the configuration of the network.

The data we collect during the audit allows us to resolve any support issues in a fraction of the time of other support companies, as we have your network infrastructure to hand. This also ensures that if your primary netexperts engineer is unavailable, another member of our team can quickly understand your set up and solve your problem.

What is a network audit?

Dependant on the size of your company a number of engineers will make a site visit. These engineers will take a detailed record of any hardware and software in use and your site or sites, both via observations and leading auditing tools. This information is then compiled into a network audit report containing the outline of the network, a more in depth look at all the IT equipment configuration (servers, switches, firewalls etc.) as well as a detailed list of recommendations with full explanations of how they would be an advantage to your company.